Privacy Policy

At Raina Creation, we are committed to protecting your privacy and ensuring a safe and secure shopping experience.
This Privacy Policy explains what data we collect, how we use it, how we protect it, and the rights you have regarding your information.

1. Who We Are

Raina Creation is a women’s fashion brand offering trending tops, kurtis, co-ord sets, western wear, nightwear, and more.

Our website represents and is operated by:

Raina Creation
Plot No. C-30, 1st Floor, Gaytri Colony, Dada Gurudev Nagar, Diggi Malpura Rd, Sanganer, Jaipur, Rajasthan 302029

Website – https://rainacreation.com/

2. Information We Collect

Comments

When visitors leave comments on the website, we collect:

Information submitted in the comment form
IP address
Browser user-agent (for spam protection)

An anonymized string from your email may be sent to the Gravatar service to display your profile avatar.

Media Uploads

If you upload images, avoid uploading photos with location (EXIF GPS) data.
Visitors may extract such information from images posted online.

Contact Forms

When you contact us through forms or WhatsApp links, we collect:

Name
Email
Phone number
Message / Query

This information is used only for customer support, order help, or follow-up.

Cookies

We use cookies to improve your browsing and shopping experience:

Save your name, email, and website for future comments
Maintain login sessions
Store cart information
Improve website functionality

Embedded Content

Our website may include embedded content such as:

Videos
Images
Posts
Product snippets

These may behave as if you visited the external website directly and may collect data or use cookies.

Analytics

We use analytics tools to understand browsing patterns and improve website performance.
This data is anonymous and does not personally identify you.

3. Who We Share Your Data With

We do not sell, trade, or misuse your personal information.

Data may be shared only with:

Spam detection services
Secure payment gateways (for order processing)
Delivery partners / couriers (for shipping your orders)

4. How Long We Retain Your Data

Comments and metadata: stored indefinitely (to detect follow-ups automatically).
Registered accounts: stored securely and can be edited or deleted anytime (except username).
Order history: stored as required for taxation, accounting, and customer support.

5. Your Data Rights

You may request:

A copy of your personal data
Correction of incorrect information
Deletion of your data
Withdrawal of consent
Restriction on processing (where applicable)

To make a request, email us at: contact@rainacreation.com

6. Where Your Data Is Sent

Visitor comments may be checked through automated spam-detection tools.
Payment or delivery-related data may be shared with trusted service providers.

7. How We Protect Your Data

We follow standard ecommerce safety practices, including:

Encrypted SSL security
Secure server environments
Restricted access to customer information
Regular website monitoring
Safe payment processing partners

8. Data Breach Procedure

If a data breach occurs, we will:

Identify and secure affected systems
Notify affected users (if necessary)
Follow legal requirements to resolve the issue

9. Third-Party Data Sources

We may receive limited information from:

Payment processors
Delivery partners
Analytics platforms
Login tools (if used)

10. Automated Decision-Making

Automated systems may be used to:

Detect spam
Prevent fraudulent transactions
Recommend products (non-personal browsing behavior)

11. Industry Compliance

Raina Creation follows standard ecommerce privacy, data safety, and consumer protection guidelines, ensuring secure shopping for all users.

12. Contact Information

For any queries regarding this Privacy Policy or your data:

Call / WhatsApp: +91 96101 73555
Email: contact@rainacreation.com
Address: Plot No. C-30, 1st Floor, Gaytri Colony, Dada Gurudev Nagar, Diggi Malpura Rd, Sanganer, Jaipur, Rajasthan 302029

We’re always here for you.
For queries, feedback, or support, feel free to reach out anytime.